Butler Service at the Hotel Imperial

The Luxury Collection Imperial in Vienna is one of the few hotels in the world and the only hotel in Austria offering a personal butler service.

After training at the Imperial's sister hotel, St. Regis in New York, and in butler schools in London the elegant butlers are on call. In-room check-in, personalised business cards, pressing service, shoeshine, a personal wake-up call and early morning tea or coffee at your bedside is only part of the service. Even the morning paper is hand-ironed! If desired, the butler takes care of special wishes and accompanies you on your shopping tours in Vienna or even on a private jet to any other destinations.
A guest history, dating back some 50 years, guarantees that every guest is treated like a personal friend fulfilling wishes even before they are expressed. With this exclusive butler service, the Hotel Imperial once again proves its distinguishable award of having been among the Best Hotels in the World and offers to its guests a service of the leading rank. Living up to his high standards, the Imperial Butler will simply anticipate guests' every wish.

What is included in the Butler Service?*

• The butler calls you prior to arrival to ask for special wishes
• Butler welcomes you at the door of your suite
• Personalized check-in in your suite
• Business card with your temporary hotel adress in leather etui
• Hanger on suitcase
• Luggage unpack and pack service
• Pressing: 2 pieces of laundry per person for guests in our Executive Junior Suites, Elisabeth Suite and Maisonette Suite, 5 pieces per person for guests in our Imperial or Royal Suite
• Shoeshine service
• Daily culinary greeting brought by your butler to your suite

Treatments included for guests in the Executive Junior Suite, Elisabeth Suite, Maisonette Suite:

• Butler Service
  
• Fruit basket upon your arrival
• Petit Four in a wooden box
• Bulgari bath amenities
• Big headed roses
• One-way limousine transfer
  
  

Treatments included for guests in the Imperial Suite or Royal Suite:

• Butler Service
• Fruit basket upon your arrival 
• Petit Four in a wooden box 
• Bulgari bath amenities 
• Big headed roses 
• Open bar in the suite
• Complimentary minibar
• Complimentary breakfast delivered by room service
• 1 Bath arranged by the butler
• Accompaniment outside the hotel by the butler
• Pre-Dinner cocktail for 2 incl. snacks in the suite
• Two-way limousine transfer

*Conditions apply to enjoy this service